Refund and Returns Policy
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
The Site is only to be used for your personal use and information. Your use of the services and features of the Site shall be governed by these Terms and Conditions (hereinafter “Terms of Use”) along with the Privacy Policy, Shipping Policy, and Cancellation, Refund, and Return Policy (together “Policies”) as modified and amended from time to time.
By merely accessing or using the Site, you are acknowledging, without limitation or qualification, to be bound by these Terms of Use and the Policies, whether you have read the same or not. Accessing, browsing, or otherwise using the site indicates your unconditional agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.
Privacy Practices
We understand the importance of safeguarding your personal information, and we have formulated a Privacy Policy to ensure that your personal information is sufficiently protected. Apart from these Terms of Use, the Privacy Policy shall also govern your visit and use of the Site. Your continued use of the Site implies that you have read and accepted the Privacy Policy and agree to be bound by its terms and conditions. You consent to the use of personal information by Fitwell Nutrition in accordance with the terms of and purposes set forth in the Privacy Policy, the same may be subject to amendment from time to time at the sole discretion of Fitwell Nutrition.
Product & Services
The products and services available on the Site, and the samples, if any, that Fitwell Nutrition may provide you, are for your personal use only. The products or services, or samples thereof, which you may receive from us shall not be sold or resold for any commercial reasons. In case any products or healthcare services purchased/received/availed cause side effects or don’t suit you, please note that Fitwell Nutrition is in no manner responsible for any manufacturing side-effects or service. You should carefully read the individual terms and conditions in relation to the products and healthcare services and consult a specialist before the use of the same.
Recommendation of the Products
Any recommendation made to you on the Site during the course of your use of the Site is purely for informational purposes and for your convenience and does not amount to endorsement of the product or services by Fitwell Nutrition or any of its associates in any manner.
Disclaimer of Warranties and Liability
All the materials and products (including but not limited to software) and services, included on or otherwise made available to you through this site are provided by Fitwell Nutrition on an “as is” and “as available” basis without any representation or warranties, express or implied, except otherwise specified in writing. Without prejudice to the foregoing paragraph, Fitwell Nutrition does not warrant that:
- This website will be constantly available, or available at all; or
- The information on this website is complete, true, accurate or non-misleading.
Fitwell Nutrition will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with this website. Fitwell Nutrition does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through this site; their servers; or electronic communication sent from Fitwell Nutrition are free of viruses or other harmful components. Nothing on this website constitutes, or is meant to constitute, advice of any kind. Fitwell Nutrition does not make any representation or warranty as to specifics (such as quality, value, salability, etc.) of the products or services proposed to be sold or offered on the Website. Fitwell Nutrition does not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Website. Fitwell Nutrition accepts no liability for any errors or omissions, whether on behalf of itself or third parties. The Site may inadvertently contain typographical errors or inaccuracies and may not be complete or current. The product pictures are indicative and may not match the actual product. Fitwell Nutrition reserves the right to correct, change, amend or update information, errors, inaccuracies or omissions at any time (including after an order has been submitted) without prior notice. Please note that such errors, inaccuracies or omissions may also relate to pricing and availability of the product or services. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.
While availing any of the payment methods offered by Fitwell Nutrition, Fitwell Nutrition is not responsible or takes no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:
- Lack of authorization for any transaction/s,
- Exceeding the preset limit mutually agreed upon by you and your “Bank/s”,
- Any payment issues arising out of the transaction,
- Decline of the transaction for any other reason/s.
Applicable Law
This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be in Delhi. Unless otherwise specified, the material on the Website is presented solely for the purpose of sale in India. Fitwell Nutrition makes no representation that materials on the Website are appropriate or available for use in other locations/countries other than India. Those who choose to access this site from other locations/countries other than India do so on their own initiative, and Fitwell Nutrition is not responsible for the supply of goods/refund for the goods ordered from other locations/countries other than India, compliance with local laws, if and to the extent local laws are applicable.
Trademark, Copyright, and Restriction
This site is controlled and operated by Fitwell Nutrition. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights that are owned and controlled by us or by other parties that have supplied their merchandise to us. Material on the Website owned, operated, licensed, or controlled by us is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit, or distribute such material in any way, including by e-mail or other electronic means, and whether directly or indirectly, and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment, or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks, and other proprietary rights, and is prohibited. Any use for which you receive any consideration, whether in money or otherwise, is considered as commercial use for the purposes of this clause.
Your Account
You agree that any use of the site is at your own risk, and Fitwell Nutrition is not responsible for it. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
Copyright Complaint
We at Fitwell Nutrition respect the intellectual property of others. In case you feel that your work has been copied in a way that constitutes copyright